Warranty

NanaWall® is your first choice for elegant, precision-engineered opening glass wall systems. We stands behind the workmanship of our product by offering a one year warranty on all aspects of the product, doubled to two years if installed by a certified installer. Additionally, we offer warranties of ten years on rollers and insulated glass and five years on laminated glass.


Limited Warranty

The NanaWall® system is warranted against defects in materials and workmanship for a period of one (1) year from the date of manufacture. NanaWall Systems, Inc. will furnish replacements for component parts that prove to be defective, shipped freight prepaid or, at its option, refund the purchase price of such parts in lieu of furnishing a replacement. No labor or installation is included.

This warranty does not apply to:

  1. Units installed in an opening not prepared properly.
  2. Units improperly installed or improperly maintained.
  3. Units that have been subjected to negligent, abusive or improper use or operation.
  4. Units that have been damaged in any manner, including but not by way of limitation, improper installation, improper handling, improper care, accident, corrosive fumes, condensates, or fire.
  5. Units that have been modified in any manner.
  6. Natural variations in the color or texture of wood components.

NanaWall Systems, Inc. makes no other warranty, expressed or implied, and shall not be liable for incidental or consequential damage or loss. Some states do not allow the exclusion or the limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply.

Service under this warranty is available by advising a NANA sales representative or NanaWall Systems, Inc. directly immediately after discovery of defect. You will waive your rights under this written warranty if you fail to notify within 30 days of receipt of unit a defect which an ordinary inspection would reveal, or if you fail to make a claim within a reasonable time during the warranty period after a hidden defect is discovered.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

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